Aller au contenu

Welcome to our store!

Mon Panier

Votre panier est vide

Shipping & Delivery Policy

DIGITAL PLANNERS PRO · CUSTOMER INFORMATION

Shipping & Delivery Policy

How digital products are delivered after purchase.

Digital Planners Pro offers digital planning products unless a product listing clearly states otherwise. Digital purchases do not require physical shipping.

1. Digital delivery

After your payment is successfully completed and the order is confirmed, access to your purchased digital product will be provided using the delivery method stated on the product page or checkout. Depending on the store setup, this may be a download link, an order confirmation page, or instructions sent to the email address used at checkout.

2. Delivery time

Digital delivery is generally intended to be available after order confirmation. Processing may be delayed if a payment is pending, requires verification, or the order needs review. Please wait for the order confirmation and check your inbox and spam folder.

3. No physical shipment

Unless a product listing explicitly says otherwise, no printed planner, package, or other physical item will be mailed. Shipping fees and physical tracking numbers do not apply to digital-only purchases.

4. Trouble accessing a purchase

If you do not receive delivery instructions or cannot access your file, contact us through the Contact Us page. Include your order number and checkout email, but never send your password or full payment-card details.

5. Payments

PayPal may be offered as a payment method at checkout. Order processing and digital delivery may depend on confirmation of the payment status. PayPal is a third-party payment service and this store is not claiming to be affiliated with or endorsed by PayPal.

6. Refunds and consumer rights

For refund requests, please read our Refund Policy. Nothing in this policy limits any mandatory rights you may have under applicable consumer law.

7. Contact

For delivery questions, please visit Contact Us.